Wellcome to Assist Call Center & WorkingTel
Service Fees —
Predefined Rates...
Virtual PBX rates
Once the base rate has been selected, the number of extensions, minutes in calls to landline and mobile phones and DID numbering can be increased from user panel.
Mini PBX
Cloud PBX
- First setup & training. *
- Maximum 3 extensions.
- Includes a geographic DID number or 902.
- 500 min. to national landlined phone.
- 500 min. national mobile phone.
- Support by tickets.
- VAT not included.
39 € / per month
Startup PBX
Cloud PBX
- First setup & training. *
- Maximum 5 extensions.
- Includes a geographic number or 902.
- 1.000 min national landlined phone.
- 1.000 min national mobile phone.
- Support by tickets.
- VAT not included.
65€ / per month
Business PBX
Cloud PBX
- First setup & training. *
- Maximum 10 extensions
- Includes 2 geographic numbers or 902
- 2.000 min national landlined phone.
- 2.000 min national mobile phone.
- Support by phone.
- VAT not included.
125€ / per month
Premium PBX
Cloud PBX
- First setup & training. *
- Maximum 20 extensions
- Includes 4 geographic numbers or 902.
- 4.000 min. national landlined phone.
- 4.000 min national mobile phone.
- Support by phone.
- VAT not included.
225€ / per month
Inbound & Outbound calls...
Call Center rates
The base rate are 0,60 €/min. (Only effective time, or talking time with agents). But we will need to consider some factors:
- The learning period of the agents about a certain campaign.
- Management time. Beyond the talk time of the call, if the agents must spend extra time doing other things.
- First setup of new campaigns or modifications of the old ones.
- Discounts for quantity of calls. they will apply over 1.000 calls.
For these reasons you must get a custom cuote, evaluating your requirements for each of these points.
Combined service packages...
Combined rates
Cloud PBX + Call Center
We offer predefined monthly fees for those companies that require an integrated service of reception or emission of calls by tele-operators, virtual PBX, telephone numbering and terminals or IP telephones.
Combo Mini
CLoud PBX + Call Center
- First setup & training. *
- Maximum 3 extensions.
- Includes a geographic DID number or 902
- 500 min. to national landline and mobile phones.
- 60 min. of virtual assistant for receiving calls.
- Support by tickets.
- VAT not included.
69€ / per month
Combo Startup
Cloud PBX + Call Center
- First setup & training. *
- Maximum 5 extensions.
- Includes a geographic DID number or 902
- 1.000 min. to national landline and mobile phones.
- 100 min. of virtual assistant for receiving calls.
- Support by tickets.
- VAT not included.
109€ / per month
Combo Business
Cloud PBX + Call Center
- First setup & training. *
- Maximum 10 extensions
- Includes 2 geographic DID numbers or 902
- 2.000 min. to national landline and mobile phones.
- 200 min. of virtual assistant for receiving calls.
- Support by phone.
- VAT not included.
219€ / per month
Combo Premium
Cloud PBX + Call Center
- First setup & training. *
- Maximum 20 extensions
- Includes 4 geographic numbers or 902.
- 4.000 min to national landline and mobile phones.
- 400 min. of virtual assistant for receiving calls.
- Support by phone.
- VAT not included.
359€ / per month
* Initial assisted setup and a maximum of 2 hours of online training.
** The virtual assistant service included in Mini, Startup and Business sunscription, is a basic call reception service where agents answer calls on behalf of your company and then send notification, transfer the call, or take the data by form. Therefore, the use of external systems, additional procedures, or the training of agents if required are not included in this price. Request a custom quote or contact us, if in doubt.
Request Custom Quote
To know call center rates or for other options, contact us.