Phone services —

for TAS professionals

Summing up...

About us

WorkingTel is a firm focused on the implementation of professional phone & contact center solutions. We have a team of tele-operators or agents with extensive experience.


We optimize the call reception and customer service for TAS (Technical Assistance Services).


Furthermore we offer a phone platform for you to achieve greater efficiency in the call management of your clients, thanks to state-of-the-art functionalities and the call routing system.


We offer flexible pricing plans and personalized budgets, based on a fair consumption of the services, without permanent contracts and always guaranteeing the satisfaction of our clients.

80%

of calls answered by our agents in less than 15 seconds

100%

of calls monitored and supervised

95%

of requests solved in the first call

99.9%

SLA (Service Level Agreement) response time

How can we help you?

We optimize the call mangement of your company thanks to our experienced agents and automated processes


  • PBX or virtual secretary services
  • Call reception 365 days/year
  • Agent hours: 8 am - 10 pm.
  • Languages spoken: English, Spanish, Catalan and French.
  • Email and Whatsapp notifications
  • Reports and statistics services.
  • Outbound campaigns
  • Appointment reminders
  • Customer satisfaction surveys
  • Audio recording by professional speakers 
  • GDPR compliance.

Centralita telefónica WorkingTel 

Contact us

If you require any further information