Call center services 

for the public administration

Summing up...

About us

WorkingTel is a firm focused on the implementation of professional phone & contact center solutions for the public administration , and also the private sector.. We have a team of tele-operators or agents with extensive experience in the sector.

WorkingTel is also specialized in the implementation of automated solutions and optimization of resources: management of huge volumes of calls, IVR response, intelligent call queues (ACD), etc.

We offer flexible pricing plans and personalized budgets, based on a fair consumption of the services, without permanent contracts and always guaranteeing the satisfaction of our clients.

How can we help you?

We optimize the call mangement of your company thanks to our experienced agents and automated processes

  • Call reception 24h x 7
  • Outbound call campaigns of your brand
  • Tele-marketing campaigns to attract and retain customers.
  • Real time supervision
  • Reports and statistics service (Example in here ).
  • Customer satisfaction surveys.
  • GDPR compliance.

Experience from 2015

in Figures...


of calls answered by our agents in less than 15 seconds


of calls monitored and supervised


of requests solved in the first call


SLA (Service Level Agreement) response time

Contact us

If you require any further information