Call center services 

for hospitals and medical centers

Summing up...

About us

WorkingTel is a firm focused on the implementation of professional phone & contact center solutions for different sectors, including the healthcare sector. We have a team of tele-operators or agents with extensive experience in the sector.

We offer call and contact center services to hospitals and medical centers such as Psicoadapta, Psicomaster o el Hospital Delfos de HM Hospitales. 

WorkingTel is also specialized in the implementation of automated solutions and optimization of resources: management of huge volumes of calls, IVR response, intelligent call queues (ACD), etc.

We offer flexible pricing plans and personalized budgets, based on a fair consumption of the services, without permanent contracts and always guaranteeing the satisfaction of our clients.

How can we help you?

We optimize the call mangement of your company thanks to our experienced agents and automated processes


  • Call reception 24h x 7.
  • Information given about insurance coverage and costs 
  • Appointment management: registrations, reminders, changes and cancellations
  • Email and Whatsapp notifications
  • Reports and statistics services.
  • Outbound campaigns.
  • Customer satisfaction surveys.
  • GDPR compliance.


of calls answered by our agents in less than 15 seconds


of calls monitored and supervised


of requests solved in the first call


SLA (Service Level Agreement) response time

Contact us

If you require any further information