Landing Automobile

WorkingTel is a firm focused on the implementation of professional phone & contact center solutions for different sectors, including the automotive sector.

We offer call and contact center services for dealers, repair shops, vehicle technical inspection (ITV) and vehicle rental (car & motorcycle sharing).

We have a team of tele-operators or agents with extensive experience in the sector. We currently work for more than 20 official dealers, following the protocols of companies such as Audi, Volkswagen, Ford or Volvo.

WorkingTel is also specialized in the implementation of automated solutions and optimization of resources: management of huge volumes of calls, IVR response, intelligent call queues (ACD), etc.

We offer flexible pricing plans and personalized budgets, based on a fair consumption of the services, without permanent contracts and always guaranteeing the satisfaction of our clients.

We optimize the call mangement of your company thanks to our experienced agents and automated processes

Call reception 24h x 7.
Outbound call campaings of your brand.
Tele-marketing campaings to attract and retain customers.
Inbound calls for car/moto sharing.
Managment of prior appointment calls through external software. E.g. Quiter
Optimal resolution of Mistery Call.
Real time supervision.
Reports and statistics service. (Example in here ).
Customer satisfaction surveys.
GDPR compliance.
Experience working top brands: Audi, Volkswagen, Ford or Volvo

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