Call center services 

automotive sector

Summing up...

About us

WorkingTel is a firm focused on the implementation of professional phone & contact center solutions for different sectors, including the automotive sector.


We offer call and contact center services for dealers, repair shops, vehicle technical inspection (ITV) and vehicle rental (car & motorcycle sharing).


We have a team of tele-operators or agents with extensive experience in the sector. We currently work for more than 20 official dealers, following the protocols of companies such as Audi, Volkswagen, Ford or Volvo.


WorkingTel is also specialized in the implementation of automated solutions and optimization of resources: management of huge volumes of calls, IVR response, intelligent call queues (ACD), etc.


We offer flexible pricing plans and personalized budgets, based on a fair consumption of the services, without permanent contracts and always guaranteeing the satisfaction of our clients.


How can we help you?

We optimize the call mangement of your company thanks to our experienced agents and automated processes

  • Call reception 24h x 7.
  • Outbound call campaings of your brand.
  • Tele-marketing campaings to attract and retain customers.
  • Inbound calls for car/moto sharing.
  • Managment of prior appointment calls through external software. E.g. Quiter
  • Optimal resolution of Mistery Call.
  • Real time supervision.
  • Reports and statistics service. (Example in here ).
  • Customer satisfaction surveys.
  • GDPR compliance.
  • Experience working top brands: Audi, Volkswagen, Ford or Volvo

Experience from 2015

in Figures...


Over 80.000 calls answered from 2015


Over 20.000 notifications sent by Email


Over 3.000 appointments arranged


Over 30.000 outbound calls in telemarketing campaings

Contact us

If you require any further information